I’ve been having a good look around Cliniko lately, and have a client who is particularly happy with it. She’s recently integrated it with Xero, so I thought I’d give a bit of an insight into the software.
Cliniko is a cloud based practice management software that can be integrated with Xero accounting software. It’s particularly suited to healthcare professionals – so counsellors, massage therapists, chiropractors and the like. They have over 20,000 healthcare practitioners worldwide using their software.
Client bookings are managed in Cliniko and as invoices and invoice payments are entered this information feeds through to Xero daily. If set up correctly your reconciliations in Xero are quick and easy to do and you have access to accurate, more powerful financial reporting in Xero. As your business grows you can take advantage of Xero’s payroll.
You can add treatment notes and client letters can also be prepared and printed or emailed directly from the software. Clients can book directly through your calendar and the email or SMS appointment reminder feature can help reduce appointment no-shows. Different methods of client payments are catered for, such as EFTPOS and cash. Basic financial reporting is available and you can get good insight into client bookings and missed appointments.
It’s important to note that information entered in Cliniko feeds through to Xero, but changes made in Xero don’t feed back to Cliniko. If there are problems during the integration stage and data has been linked to the wrong accounts in Xero then these will need to be identified early and the adjustments will need to be undertaken in Xero. An understanding of your business Chart of Accounts and Xero reporting will help here. The date you choose as your integration date is also important.
You can try out Cliniko yourself by signing up for a 30 day free trial. During this time you can integrate it with Xero and get a feel for how the two work together.
Some other alternatives for health practitioners, that currently integrate with Xero, include Timely, Mindbody and Coreplus. They’re at different price points and the features that are offered will vary. Many software providers charge per practitioner. Tip: if you’re in Australia the online prices are often quoted as GST exclusive, so don’t forget to factor the extra 10% into the cost.
Xero have over 500 apps that can be integrated with their software – be sure to research all the options available to find the one best suited to your particular business. This can take some time. Some things to consider are whether you are a solo practitioner or have a team, whether you have multiple practice locations and whether you need the ability to do online Medicare claiming.
Do you use scheduling software in your business? What do you love about it?
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